Can extra time be added at the time of the party?

If a party is scheduled after yours, we may not be able to add extra time. It is best to plan any extra time at the time of booking. Even then, depending on the schedule, you might not be able to add extra time. 

     

 How much does extra time cost? Is it different for private parties?

         Extra time is $25 for 30 minutes. There is no price difference for private parties. 

 

If we go into the party room to eat, can the kids go back and jump afterwards?

         No, once the party goes into the party room to eat, they can not return to the jump floor. 

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How early can I get there to decorate?

        We kindly request that you arrive no earlier than 10 minutes before your party's scheduled start time. This is due to our staff needing to clean the party room from a previous party so that your party can be set up. 

         

.Do I need to buy decorations? Can I provide my own decorations?

We will decorate for your party. If we do not have your theme, we will match like colors. We have a lot of themes. We can not possibly have every theme. You may provide your own decorations. If you would like to drop them off a couple of days before your party, we will use your decorations to decorate your party. 

 

What if I go over my 12 or 24 kids?

           It is $5 per child over the 12 or 24 party package. Except in the event of an ultimate party, the cost is $7 per child due to the need to make extra goody bags. 

 

Do adults count towards the 12 or 24 jumpers?

            No, adults are never counted toward the 12 or 24 jumpers. 

 

 Does everyone in the party need socks?

           Yes, anyone who plans on getting on the inflatables needs to have socks on. 

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If I see I am going to have more kids than expected, can I upgrade from a 12 to a 24 at the time of the party?

          It is best practice to book a 24 jumper party if you think it might become necessary. A lot of times, we are NOT able to upgrade to a 24 jumper due to the party schedule.  Additionally, if you need to downgrade the party from a 24 jumper to a 12 jumper, the change needs to be made 72 hours before the party. 

 

How far in advance do I need to reserve?

We recommend that as soon as you know you want to reserve a party at Texoma Funhouse, go ahead and reserve the party. If you wait until it gets closer, the time might not be available.  

           

Is there a deposit to book a party? If I cancel, is the deposit refundable?

Yes, there is a $50 deposit to reserve a time and date for your party. The $50 is subtracted from the cost of the party. The deposit is non-refundable; however, it can be transferred to a different party or rental for up to one year from the cancellation. 

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What times/days can a private party be reserved?

Private parties are scheduled at 7 pm or later Monday through Saturday. Any time on Sunday will be a private party. 

 

What is the difference between a private party and an open jump party?

An open jump party will likely have other kids in the jump area that are not with your party. However, the party room will still be only your party. A private party is only your party in the entire building.

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HOW LONG DO I KEEP THE RENTAL?

Our catalog shows 8 hours; however, we generally try to set up long before your party's start time and pick up after it's over. There are occasional exceptions to this, including holidays, inclement weather, etc. and this will be discussed at setup. We will always be transparent and honest about your delivery and setup times, and we will always work around your schedule.

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IS A DEPOSIT REQUIRED?

Yes. A $50 minimum deposit is required to hold the unit or party time slot. We accept cash, credit cards (with a 3% processing fee), and Cash App.

 

WHAT AM I RESPONSIBLE FOR AS THE RENTER?

An adult, or “Operator,” is responsible for supervising the bounce house when it is being used. The renter is responsible for the safety of all the users and for the care of the bounce house. The renter must abide by all rules and guidelines listed in our Safety & Fun Rules.

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IS TEXOMA FUN HOUSE INSURED?

Yes! Texoma Funhouse is fully insured, SIOTO certified, and performs annual state inspections on all units.

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DOES THE RENTAL PRICE INCLUDE SETUP AND DELIVERY?

Yes, all listed rental prices include set up and delivery. Although there are circumstances when we need to charge a delivery fee to cover the elevated cost of gas. ​

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WHAT KIND OF POWER IS NEEDED FOR THE INFLATABLE?

Our bounce houses plug into a standard 110v household outlet. We will supply the cord and blowers, and we ask that nothing else be plugged into the outlet(s) we are utilizing. Some units may require 2 motors and would need to be plugged into two separate outlets, preferably on separate breakers. The unit must be set up within 100 ft of the power plug. Multiple extension cords can’t be used together. A blower keeps air in the inflatable unit the entire time it is being utilized, and once unplugged, it deflates quickly. The placement of the unit should be as close as possible to the outlet.

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WHAT IS YOUR RAIN/CANCELLATION POLICY?

RAIN POLICY: During periods of inclement weather (i.e. rain, high winds, etc.) Texoma Fun House reserves the right to cancel reservations. We will keep you informed in a timely manner.

CANCELATIONS: Customers can cancel anytime. Preferably at least 24 hours before the rental, or 72 hours before your party. The rental/time slot can be rescheduled for up to 1 year from the original reservation date using the deposit previously applied, or you will forfeit the deposit.

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HOW DO I PAY FOR MY RENTAL?

Payments can be made with cash, Cash App, credit/debit card (with a 3% processing fee), over the phone, in-store, or with the delivery driver. All rental balances are due by the time of setup. ​

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HOW FAR IN ADVANCE DO I NEED TO RESERVE?

All of our units are available on a first-come, first-served basis, but you may make reservations as late as the day before your rental. Keep in mind that inflatable units are in high demand, especially during the warmer months of the year, so it would be wise to make your reservation as soon as possible to ensure you will have plenty of fun at your event.

 

CAN I PICK UP AND SET UP THE UNIT MYSELF?

In order for us to maintain the safety and cleanliness of our units and to provide our customers with the best possible inflatable rentals, we deliver and set up the inflatables while you sit back and relax. We do ALL the work!

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DO I NEED TO DO ANYTHING TO PREPARE?

You should make sure all water sprinklers are turned off in the area where you would like your inflatable to be set up. Also, try to clear the area of all animal feces, rocks, sticks, or any other sharp objects. There will also need to be an electrical outlet within 100 feet of the inflatable.

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WHAT IS THE SIZE & SPACE NEEDED FOR SET UP?

The space required to set up varies by unit. Most of our units require a space approximately 20′ wide by 40′ long, but you can find dimensions for each unit in our catalog.

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WHERE CAN YOU SET UP THE INFLATABLE UNIT?

Our inflatable units can be set up on just about any flat surface. The safest surface is a level grassy area; however, we can set it up on concrete, asphalt, or hardwood. Depending on the surface, we will utilize the proper anchors for your event. The surface needs to be clear of any animal feces, rocks, sticks, or other sharp objects. If you’re not sure where to set it up, we can help you decide when we deliver your rental.

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WHAT IS YOUR DELIVERY AREA?

We currently service Wichita County and the surrounding areas. Up to a 70-mile radius (if further, just call and ask). A delivery fee of $1 per mile over the standard 20 miles is assessed.

For example, if you live in Nocona, Tx it is 52.9 miles from our facility. Therefore, a delivery fee of $53 would be charged. This is due to the sharp increase in gas prices. We will reevaluate the delivery fee as the gas prices change.

Please call with any special requests.

You never know if you don’t ask! (940)730-5819

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WHAT CAN I EXPECT ON MY RENTAL DAY?

We will arrive at your location at least 1 hour before, or sooner, than your stated event start time, and promptly set up your rentals. We will give you a brief overview of rental operations to make sure you feel comfortable. After your party has finished, we will return to pick up the unit. Please do not deflate units that are used with water; our delivery team will need to take care of that. 

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WHAT IF I NEED TO CONTACT SOMEONE ABOUT SOMETHING OF IMPORTANCE REGARDING A RENTAL, BUT NO ONE IS ANSWERING THE BUSINESS LINE?

We are closed on Sundays except for rentals and indoor private parties. If you have a concern or question about a rental we brought you and need to contact the delivery team, you can call (940)867-7302​